Privacy Policy

Last Updated: September 17, 2026

At Orinleaf, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through orinleaf.us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information that you voluntarily provide or that is automatically generated through your use of the website.

Information may include:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information necessary to process transactions
Customer service communications
Information you provide when submitting questions or requests

We do not need your complete payment card information to provide customer service. Payment information is generally processed by the payment provider used during checkout.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically.

This may include information such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring pages
Approximate geographic information
Date and time of website activity
Information about interactions with the website

This information may be used to maintain website functionality, improve performance, understand website usage, prevent fraud, and improve the customer experience.

How We Use Personal Information

We may use personal information for purposes including:

Processing and fulfilling orders.
Communicating with customers about orders.
Providing customer support.
Processing payments through applicable payment providers.
Arranging shipping and delivery.
Processing returns and refunds.
Responding to customer inquiries.
Maintaining and improving our website.
Preventing fraud, abuse, and unauthorized activity.
Protecting the security of our website and services.
Complying with applicable legal and regulatory requirements.

Payment Information

Payments are processed through payment services available at checkout.

We use payment information only as reasonably necessary to facilitate transactions, prevent fraud, resolve payment issues, and comply with applicable requirements.

Payment providers may collect and process information according to their own privacy policies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, improve the shopping experience, and support relevant advertising or analytics where applicable.

Cookies may be used for purposes such as:

Maintaining shopping cart functionality.
Remembering preferences.
Understanding website performance.
Measuring website activity.
Improving website functionality.
Supporting advertising and marketing activities where applicable.
Detecting fraudulent or unauthorized activity.

You may be able to control cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect some website functionality.

How We Share Information

We may share personal information with service providers and business partners when reasonably necessary to operate our website and fulfill your requests.

For example, information may be shared with providers involved in:

Payment processing.
Order fulfillment.
Shipping and delivery.
Website hosting and technology.
Customer service.
Analytics.
Security and fraud prevention.
Marketing and advertising, where applicable.

We do not sell personal information for money in the ordinary course of operating our store.

We may also disclose information where required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

Order Information

When you place an order, we retain information reasonably necessary to process the transaction, provide customer service, maintain transaction records, handle returns and refunds, and meet applicable legal or accounting requirements.

Marketing Communications

If you voluntarily subscribe to marketing communications, we may send information about products, promotions, or other store-related communications.

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in the applicable communication.

Transactional messages, such as order confirmations and shipping notifications, may still be sent when necessary to complete or support your purchase.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, process transactions, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

Third-Party Websites

Our website may contain links or integrations involving third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage users to review the privacy policies of third-party services before providing information to them.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to request access to, correction of, or deletion of certain personal information, or to exercise other applicable privacy choices.

To make a privacy-related request, contact us using the information below.

We may need to verify your request before processing it, as permitted or required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, services, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised effective or updated date.